Privacy Policy

Introduction

Jet’s® America, Inc., a Michigan corporation (“Company” or “We”), has adopted this Privacy Policy (the “Privacy Policy”) in order to inform you of its policies, and rights that you have with respect to your personal data and other information we may collect from you or that you may provide when you visit the websites www.jetspizza.com and www.online.jetspizza.com (our “Website”), or participate in any program.

In this Privacy Policy, “Personal Data” means information relating to an identified or identifiable individual, which includes, but is not limited to, that individual’s name, user name, password, I.D. number, physical address or other location data, email address, phone number, fax number, and mobile phone number.

This Privacy Policy describes our practices for collecting, using, maintaining, protecting, and disclosing that information. We respect your right to keep your Personal Data private, and thus we strive to protect your Personal Data in accordance with this Privacy Policy.

This Privacy Policy applies to Personal Data and information we collect:

on the Website;
in email, text, and other electronic messages between you and this Website, Website’s administrators or the Company;
in relation to Jet’s E-Club, the Crunch Club; or
pursuant to terms and conditions of Jet’s Rewards Program, or any other loyalty program sponsored by the Company, or JAI Productions, Inc., or any Jet’s Rewards Program-related activities or incentives (collectively, with the above-described clubs, each the “Program”, and collectively the “Programs”).

This Privacy Policy does not apply to Personal Data and other information collected by us offline or through any other means, including on any other website operated by Company or any third party, or information collected by any third party.

Please read this Privacy Policy carefully to understand our policies and practices regarding your Personal Data and other information we collect and process, and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website, or participate in any Program. By accessing or using the Website, or participating in any Program, you agree to this Privacy Policy.

This Privacy Policy may change from time to time. Your continued use of this Website, or participating in any Program after we make changes is deemed to be acceptance of those changes, so please check the Privacy Policy periodically for updates.

Children Under the Age of 18

Our Website and Programs are not intended, directed to and designed for use by children under 18 years of age. No one under age 18 may provide any Personal Data or other information to or on the Website, or through any Program. We do not knowingly collect or solicit Personal Data from children under 18. If you are under 18, do not use or provide any Personal Data or other information on this Website or on or through any of its features/register on the Website, make any purchases through the Website, use any of the interactive or public comment features of this Website, participate in any Program, or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received Personal Data or other kind of information from a child under 18 without verification of parental consent, we will delete that information.

Information We Collect About You and How We Collect It

We collect several types of Personal Data and information from and about you, including:

Personal Data, such as, but not limited to: your name, postal address, e-mail address, telephone number, unique log-in, or any other identifier by which you may be contacted online or offline;
Information about you individually, which does not identify you, such as your favorite items on the menu; and
Information about your internet connection, the equipment you use to access our Website, and usage details.

Through the Website, or any Program, we may collect Personal Data and other information about you by methods such as the following:

ONLINE ORDERING – You may set up an account on the Website to use our online ordering service. You will be required to provide us with Personal Data and other information that may include: your full legal name, email address, full street address including city, state and ZIP code, and telephone number. You must also choose your username and password and provide those to us. Every time you use our service, we collect information about the Jet’s® restaurants you select and the orders you place. Additional information that may be collected includes details of transactions you carry out through our Website or any Program, and of the fulfillment of your orders. You may be required to provide financial information before placing an order through our Website.

CONTACT PAGE – You may choose to communicate with us through email via this Website. Records and copies of your correspondence (including email addresses), if you contact us may be collected.

JOINING ANY PROGRAM– You may choose to join one of our Programs for which you will be required to set up an account and provide us with Personal Data and other information including, but not limited to: your full legal name, email address, full street address including city, state and ZIP code, and telephone number.

VISITING THE WEBSITE – We may automatically collect information about your internet connection, the equipment you use to access our Website, IP address, and usage details. This information can also be collected through cookies.

OTHER – Responses to surveys that we might ask you to complete for research purposes.

Information We Collect Through Automatic Data Collection Technologies.

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.
Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically may include Personal Data and other information, or we may maintain it or associate it with Personal Data we collect in other ways or receive from third parties. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to customize our Website according to your individual interests.
Speed up your searches.
Recognize you when you return to our Website.

Like many websites on the Internet, this Website uses cookies. Cookies are small strings of data placed on users’ personal computer hard drives during the exchange of data when your browser points to our Website. Cookies enable a website to identify a user’s browser as a previous visitor by means of a unique string of numbers assigned on a previous visit. Cookies assist the Company in collecting information on what pages of this Website you access or visit, and in recording any preferences you indicate on this Website. We also use cookies to make your experience on this Website more personalized and convenient.

If you are browsing this Website, a cookie identifies your browser and username (and not your identity). If you place orders online, the Website uses cookies to assist in storing your preferences and recording other session information. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

How We Use Your Personal Data and Other Information

We use Personal Data and other information that we collect about you or that you provide to us:

To present our Website and its contents to you.
To provide you with information, products, or services that you request from us.
To fulfill any order you have placed, or for any other purpose for which you provide it.
To allow you to participate in any Program, and present to you offers and rewards set forth therein.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection.
In any other way we may describe when you provide Personal Data or other the information.

Disclosure of Your Personal Data and Other Information

We may disclose aggregated information about our users, and information that does not identify any individual, without restriction. We may disclose Personal Data that we collect or you provide as described in this Privacy Policy:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties we use to support our business, or whom we contract to process Personal Data related to any Program, or for any other reason, and who are bound by contractual obligations to keep Personal Data confidential and use it only for the purposes for which we disclose it to them.
To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company’s assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data and other information held by the Company about our Website users is among the assets transferred.
To fulfill the purpose for which you provide it.
For any other purpose disclosed by us when you provide Personal Data or and other information.

We may also disclose your Personal Data and other information:

To comply with any court order, law, or legal process, including responding to any government or regulatory request.
To enforce or apply our terms of use and other agreements, including the Programs, or for billing and collection purposes.
If we believe disclosure is necessary or appropriate to protect the rights, property, or safety of Company, our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Choices About How We Use and Disclose Your Personal Data and Other Information

We strive to provide you with choices regarding Personal Data and other information you provide to us. We have created mechanisms to provide you with the following control over your information:

Tracking Technologies and Advertising. You can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe’s website. If you disable or refuse cookies, please note that some parts of this site may then be inaccessible or not function properly.

We do not control third parties’ collection or use of your Personal Data and other information to serve interest-based advertising. However these third parties may provide you with ways to choose not to have your Personal Data and other information collected or used in this way. You can opt out of receiving targeted ads from members of the Network Advertising Initiative (“NAI”) on the NAI’s website.

Data Security

We have implemented measures designed to secure your Personal Data and other information from accidental loss and from unauthorized access, use, alteration, and disclosure. The safety and security of your Personal Data and other information also depends on you. Where we have given you (or where you have chosen) a password for access to certain parts of our Website, or upon creating an account to participate in any Program, you are responsible for keeping this password confidential. We ask you not to share your password with anyone. Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your Personal Data and other information, we cannot guarantee the security of your Personal Data and other information transmitted to our Website. Any transmission of Personal Data and other information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Your California Privacy Rights

1) Privacy Notice for California Residents According to the CCPA

This Privacy Notice for California Residents applies solely to all visitors, users, and others who reside in the State of California (“consumers” or “you”). Jet’s® America, Inc., a Michigan corporation, has adopted this notice to comply with the California Consumer Privacy Act of 2018 (the “CCPA”) and any terms defined in the CCPA have the same meaning when used in this section of Privacy Policy.

2) Information We Collect

We collect information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, household, or device (“Personal Information”). Personal Information does not include:

Publicly available information from government records;
Deidentified or aggregated consumer information;
Information excluded from the CCPA’s scope.

In particular, we have collected the following categories of Personal Information from our consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.	Yes, except for Social Security number, driver’s license number and passport number.
B. Personal Information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	Yes, but only with respect to a name, signature address, and telephone number.
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	No.
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies	No.
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	No.
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	Yes.
G. Geolocation data.	Physical location or movements.	No.
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information	No.
I. Professional or employment-related information	Current or past job history or performance evaluations.	No.
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	No.
K. Inferences drawn from other Personal Information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	No.

3) Use of Personal Information

Purposes of use or disclosure of your Personal Information are set forth in Section “How We Use Your Personal Data and Other Information” of this Privacy Policy.

4) Sharing Personal Information

We may disclose your Personal Information to a third party for a business purpose or sell your Personal Information, subject to your right to opt-out of those sales. When we disclose Personal Information for a business purpose, we enter into a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.

5) Disclosures of Personal Information for a Business Purpose

In the preceding twelve (12) months, Jet’s® America, Inc., a Michigan corporation has disclosed for a business purpose Personal Information to third parties, such as:

Internet service providers (Personal Information that has been disclosed includes: category A (Identifiers), and category F (Internet or other similar network activity));
Ordering partners (Personal Information that has been disclosed includes: category A (Identifiers));
Customer service (Personal Information that has been disclosed includes: category A (Identifiers));
Order fulfillment (Personal Information that has been disclosed includes: category A (Identifiers));
Payment processing (Personal Information that has been disclosed includes: category A (Identifiers));
Financing and advertising (Personal Information that has been disclosed includes: category A (Identifiers));
Marketing, or analytic services (Personal Information that has been disclosed includes: category A (Identifiers), and category F (Internet or other similar network activity));
A third party involved in processing Personal Data in relation to the Text Order Platform (Personal Information that has been disclosed includes: category A (Identifiers)); and
Jet’s loyalty/email platform provider (Personal Information that has been disclosed includes: category A (Identifiers), and category F (Internet or other similar network activity)).

6) Sales of Personal Information

In the preceding twelve (12) months, Jet’s® America, Inc., a Michigan corporation has not sold Personal Information.

7) Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

a) Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about collection and use of your Personal Information over the past twelve (12) months. Once we receive and confirm your verifiable consumer request, we will disclose to you:

The categories of Personal Information we have collected about you;
The categories of sources for Personal Information we have collected about you;
Our business or commercial purpose for collecting or selling that Personal Information;
The categories of third parties with whom we shared that Personal Information;
The specific pieces of Personal Information we have collected about you (also called a “data portability request”);
If we sold or disclosed your Personal Information for a business purpose, two separate lists disclosing:

sales, identifying the Personal Information categories that each category of recipient purchased; and
disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

b) Deletion Request Rights

You have the right to request that we delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

We may deny your deletion request if retaining the information is necessary for us, or our service provider(s) to:

Complete the transaction for which we collected Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, or otherwise perform our contract with you;
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities;
Debug products to identify and repair errors that impair existing intended functionality;
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law;
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 seq.);
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent;
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us;
Comply with a legal obligation;
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

c) Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us at: [email protected], or mail JET’S AMERICA, INC., 37501 Mound Road, Sterling Heights, MI 48310.

Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected Personal Information or an authorized representative;
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if it cannot verify your identity or authority to make the request and confirm the Personal Information relates to you.

Making a verifiable consumer request does not require you to create an account with us.

We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

d) Response Timing and Format

We endeavor to respond to a verifiable consumer request within forty-five (45) days of its receipt. If we require more time (up to ninety (90) days), we will inform you of the reason and extension period in writing.

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, it will deliver our written response by mail or electronically, at your option.

Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, it will tell you why we have made that decision and will provide you with a cost estimate before completing your request.

8) Non-Discrimination

We will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you goods or services;
Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
Provide you a different level or quality of goods or services; or
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.

Changes to Our Privacy Policy

We reserve the right to revise this Privacy Policy at any time. Changes to this Privacy Policy will become effective upon posting to the Website. We will use information in accordance with the privacy policy under which the information was collected. The Privacy Policy was last revised and is effective as of September 21, 2020. You are responsible for periodically visiting our Website and this Privacy Policy to check for any changes.

Contact us

If you have any questions regarding this Privacy Policy, please contact us at the address or other contact information shown on the Contact Page of our Website: https://www.jetspizza.com/contact-us/

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